In this video, Griffen Hoyle, Head of Content at Crafty Counsel, sits down with Jacob Regan, Solutions Consultant in Norton Rose Fulbright’s Legal Technology Consulting team, to explore how legal teams can find efficient solutions by using technology they already have, with a special focus on Microsoft.
Jacob shares insights on what he’s seeing from in-house teams today, emphasises the importance of smart change management, and explains how legal can align with the wider business without waiting on new tools or lengthy procurement cycles.
He highlights why a Microsoft‑based approach is so effective: the tools are already embedded across most organisations, allowing legal teams to move quickly without procurement or security delays. With InfoSec sign‑off in place and platforms like Power Automate, Power Apps and SharePoint widely used, teams gain faster deployment, smoother stakeholder alignment, and lower training demands – creating a streamlined, business‑aligned path to legal tech adoption.
Jacob outlines how in-house teams can take a thoughtful, business-aligned approach to solving legal workflow challenges:
Start with the problem, not the tool
Too often, legal teams are stretched thin – managing more work with fewer resources. Jacob explains how defining the actual problem comes first. From there, legal can look at solutions already embedded in the business to scale up effectively.
Make the most of what you already have
From legal intake to reporting, Microsoft tools like Power Automate, Power Apps and SharePoint can streamline low-value work. That means more time for higher-impact tasks – and less need for external spend or steep learning curves.
Build change management into the process
“The change piece is just supporting that enthusiasm.” Jacob explains how listening to users early on transforms change from a challenge into a shared goal – helping ensure solutions stick.
Look ahead to AI and Copilot
Jacob also shares his perspective on what’s next: how Microsoft’s Copilot and AI capabilities could transform the legal function, especially when they’re integrated smartly across the enterprise. Legal teams will be able to take those data points, use them effectively and quickly, and transform the way they’re working when it comes to automated tasks.
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Norton Rose Fulbright’s Legal Technology Consulting team supporting in-house legal teams through the evaluation, planning, and implementation of market leading tools and solutions. To find out more visit: Legal technology consulting | NRF Transform | Global law firm | Norton Rose Fulbright