We’re thrilled to share another insightful video with LexisNexis, focusing on managing stakeholders and driving visibility and strategic impact. In this episode, we sit down with Jonathan Collett, Senior Director of Legal and Fintech at Booking.com. Jonathan delves into the evolving role of legal departments as strategic partners and enablers within organisations.

Key insights on driving visibility and strategic impact

Strategic partnership:
Jonathan emphasizes how legal teams are crucial in driving customer viewpoints and contributing to strategic decisions. By aligning legal strategies with business objectives, legal departments can significantly enhance their influence. This alignment helps drive visibility and strategic impact across the organization. He notes that being at the table and helping make quality decisions is now an expected part of the role.

Business enablers:
The discussion highlights the importance of legal departments in enhancing their role as business enablers. By understanding the broader business context, legal teams can provide strategic insights. These insights drive growth and innovation, further contributing to visibility and strategic impact. Jonathan points out the value legal can bring in designing the experience for a product or service.

Adapting to change:
As businesses face rapid changes, legal departments must adapt by embracing new technologies and methodologies. This agility ensures they remain valuable partners. It helps in driving visibility and strategic impact in the business landscape. Jonathan shares examples of how including non-lawyers in recruitment and seeking feedback through surveys can create visibility and connections between teams.

Building relationships:
Jonathan advises legal professionals to spend time understanding the business they work in. Reading materials available to everyone and being curious about how the company views commercial success is essential. He empathises the importance of being nice, going out of your way to compliment colleagues, and expressing admiration for impressive work.

This episode is packed with valuable insights for in-house legal professionals looking to enhance their strategic impact. Don’t miss out on this engaging discussion!



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