How can legal teams manage the multitude of legal operations paradoxes? We’re excited to share the first episode of a new four-part video series “Managing the Paradoxes of Legal Ops” with Norton Rose Fulbright exploring the complexities of legal operations.

In this first instalment, we dive into the people side of legal operations faced by in-house lawyers with Tammy Heydenrych (Managing Consultant) and Stephanie Hamon (Head of Legal Operations Consulting). How can you effectively manage their teams while balancing risk and becoming strategic business partners?

Tammy shares her tips on striking this balance in the video, including understanding risk appetite in the business, and the need to become solution-oriented to help your business thrive.

Norton Rose Fulbright are offering the first ten viewers a free legal operations health check and a 30-minute follow-up debrief call with Stephanie and her team. Complete the sign-up form to take part.

Stay tuned for the next three episodes of this series, coming your way in the following weeks.



Crafty Counsel is the UK’s most dynamic and fast-growing legal Community. With members from across the globe, the Community is a hub for sharing experiences, learning together, and forming invaluable connections. Learn more about the Crafty Counsel Community.